For detailed information on the documents required to cross the border, the procedure  for crossing, checkpoints and the categories of citizens who are allowed to travel outside Ukraine, please see the link of the State Border Guard Service of Ukraine.

You can get help through the chatbot here.

- In addition to the chatbot, citizens can also contact the call centre at +38 (044) 224-57-20.

- The SBGS hotline is 1598.

According to the rules that apply to dogs, cats, ferrets and others, it is necessary to have a numbered veterinary passport of an international standard, which must contain

• a mark on comprehensive vaccination against viral diseases: the last vaccination must be carried out no later than 30 days and no earlier than 12 months before the date of departure
• a photo of the animal before it reaches the age of 12 months
• a chipping mark indicating the date of chipping and the location of the microchip
• a mark of vaccination against rabies (name of the vaccine, signature, seal, date)
• information on treatment against ecto- and endoparasites (fleas and worms)

Also:

• chipping or titration prior to rabies vaccination and obtaining a certificate; the microchip implanted under the animal's skin must comply with ISO 11784, ISO 11785 standards
• an international veterinary certificate for an animal transported through the EU for non-commercial purposes
• a certificate stating that the animal is not of breeding value

If you have any additional questions, we recommend that you contact the State Border Guard Service of Ukraine:

- dovira@dpsu.gov.ua

- +38 044 527 63 63 (for calls from abroad), 1598 (for calls within Ukraine)

Detailed information on the rules for crossing the border with animals by country

You can stay in Spain without a visa for 90 days in any 180 days period. If you are granted temporary protection you can stay for 1 year. The term will be automatically prolonged by an additional 1 year if the grounds triggering the temporary protection remain.

The EU migration calculator helps to calculate the number of days of stay in EU countries for those who do not apply for temporary protection.

Each Autonomous Community or city has a department which is responsible for assisting unaccompanied minors. If you identify an unaccompanied minor, you should report it to the community social services by calling telephone number 012. The social services team will find a legal guardian for the unaccompanied minor and start the relevant legal procedure.

Contacts for Madrid Social Services can be found here .

Barcelona's Social Services can be found here .

Guardia Civil (national police) unaccompanied minor unit telephone: +34 918 073 900 / +34 915 144 679.

Documents can be processed at the Reception, Assistance and Coordination Centers (CREADE) located in Madrid, Barcelona, ​​Malaga and Alicante or at police stations . Reception of citizens is carried out by appointment, contact number +34 91 399 00 09 (around the clock, in Ukrainian and Spanish).

The decision on registration of the status is made within 24 hours. Submitting a request is free.

After obtaining a residence permit, you must issue a foreigner identification card (TIE) - confirmation of your residence permit for authorities, banking institutions, etc.

The temporary protection and therefore the residence and work authorisation will last 1 year and will be automatically extended for another year after that first year, except if the office who granted temporary protection has not decided to end it. Source .

The State Migration Service of Ukraine, together with the Ministry of Internal Affairs and the Ministry of Foreign Affairs, opened a new division of DP "Dokument" in Spain.

Currently, there are 5 mobile software and technical complexes operating in Madrid - specially equipped white minibuses with the symbols of Dokument State Enterprise. Source .

There you can order the following services:

• issuance of an ID card or passport (including replacement of a lost or stolen one);
• exchange of an ID-card or passport (due to expiration, change of information, unsuitability for use);
• exchange of a passport issued in 1994 for an ID-card (upon request or in case of unsuitability);
• simultaneous issuance of a passport and an ID-card;
• exchange of a driver's license.

Currently, Ukrainians can have their documents made in the following cities:

• Madrid: C. Adolfo Bioy Casares, 2, 28051. Website .
• Valencia: Xàtiva metro station, parking opposite the main entrance of the Estació del Nord station (working hours: Monday - Saturday, from 9:00 a.m. to 6:00 p.m., reception of visitors: live queue and online registration). Website .

You can register the birth of a child only at the consulate. There, the determination of his origin and the assignment of his surname, first name, and patronymic are carried out.

The application for registration must be submitted immediately, but no later than one month after the birth of the child, and in the case of a stillborn child - no later than three days.

The registration process takes place at the place of birth or at the place of residence of the child's parents or one of them (with a written application). At the same time, in case of illness, death of the parents or for other reasons it is impossible to register the birth - the application can be submitted by relatives or other persons authorized by the representative of the health care institution in which the child was born or is currently.

What is required for registration?

• a document from a medical institution about the birth of a child, passports certifying the identity of the parents;
• application (written or addressed orally) to enter information about the father.

Registration is free, and based on its results, parents are issued a birth certificate.

How to return to the homeland with a child born in the Spain?

In order for Ukrainians to return home with a child born in the Spain, they must have with them:

• a document certifying his identity;
• a child's birth certificate issued by a consular institution.

Is the status of a citizen of Ukraine preserved during the birth of a child in the Spain?

A newborn Ukrainian in the Spain retains the status of a citizen of Ukraine. Data on citizenship and nationality in the act record of birth and certificate are not filled in, which is why a corresponding entry is made in the column "For marks".

In addition, a person whose parents or one of his parents were citizens of Ukraine at the time of his birth is a citizen of Ukraine. The place of birth of the baby does not affect the possibility of him acquiring Ukrainian citizenship.

There are several steps involved in the process of body repatriation from abroad to Ukraine:

1. Notify the authorities.

The first step of body repatriation from abroad to Ukraine is to contact the local authorities in Spain, so you can register the death. Ukrainian embassy should also be able to help you in the process of registering the death abroad.

2. Arrange the correct documents.

You’ll need to have all the right paperwork before you can repatriate your loved one home from abroad to Ukraine. If you are repatriating a body to Ukraine for burial or cremation, the documents you will need include:

• Death Certificate.
• Certificate or Affidavit from the local health authorities stating that the cause of death of the individual to be shipped to Ukraine was not a communicable disease or infections.
• A Document about the absence of any excessive objects inside the casket or urn with the ashes.
• The Certificate of Cremation issued be the Funeral home or Cremation office.

All the mentioned documents should be authenticated, legalized and translated into Ukrainian by the certified translator. The originals of abovementioned documents and notarized translations, must accompany the casket containing the deceased, or urn with ashes, to Ukraine.

The passport of the deceased person should be sent to the Embassy of Ukraine along with a notarized and authenticated copy of the Certificate of Death, and a translation from Spanish to Ukrainian. The Embassy is to make correspondent procedures with the passport and can forward it back if it is required to accompany the casket containing the deceased, or urn with ashes, to Ukraine.

The Embassy is to be informed of the date, time, and the place of delivery of the casket containing the deceased, or urn with ashes, to Ukraine. Only the next of kin relatives of the deceased, or persons correspondingly authorized by them, can receive the casket or urn.

3. Transport the deceased to Ukraine.

The casket containing the body, or urn with ashes, must be sealed by the Funeral Home. There are no strict requirements with respect to the urn with ashes; however, the body should be transported in a metal casket, made of zinc-plated steel or tinplate not more than 0,4 thick.

For the air cargo transportation, it is necessary to specify a cemetery in Ukraine as well as Ukrainian Funeral Home which will take care of the casket, or the urn with ashes, in Ukraine. Both are a subject of private choice by the relatives or friends of the deceased person. Source .