The information on this page was collected from public resources and does not constitute legal advice.

General information on border crossing?

You can enter Czech Republic from Slovakia, Poland, Austria or Germany by car or train.
You can check the interactive map of waiting time at the countries that border with Ukraine here mceclip0.png.

Czech hotline for general immigration questions (+420) 974 801 801 and visit www.mpsv.cz mceclip0.png to get general information on the help provided in Czech Republic.

Chatbot to help Ukrainians around the world from the Ministry of Foreign Affairs of Ukraine

The chatbot can simultaneously serve several users and provide advice on the most common questions, namely:

  • rules of entry to a foreign country;
  • registration of temporary protection;
  • social security;
  • return to Ukraine;
  • consular services.

You can get help through the chatbot at the link mceclip0.png.

In addition to the chatbot, citizens can also contact the call center at +38 (044) 224-57-20.

What documents do I need to enter?

You can enter Czech Republic with any of the following documents:

  • A biometric passport.
  • Ukrainian ID. According to the Ukrainian State Border Guard Service (DPSU), the citizens of Ukraine who can leave Ukraine with an internal passport are currently only those evacuating from occupied territories or territories where hostilities are taking place, the list of which is approved in accordance with the Order of the Ministry on Reintegration of the Temporarily Occupied Territories of Ukraine of December 22, 2022 No. 309 mceclip0.png. Citizens from other territories must have a biometric passport to travel abroad.
  • Children under the age of 16 traveling with their parents must have a birth certificate. Children have the right to cross the border with one parent (without the official permission of the other parent). If the child is traveling with acquaintances or relatives, she/he needs to have a travel permit from one of the parents, certified by a notary.

In order to prove family/marital status, birth certificates and a marriage certificate are required.

The telephone number of the DPSU hotline ("Trust" Service) is 1598. You can use it for questions of a consultative nature within the competence of the State Border Service of Ukraine.

For more information about the documents with which you can cross the border, and about the categories of citizens who are allowed to travel outside Ukraine, see here mceclip0.png.

Ukrainians staying in the Czech Republic can issue a foreign passport at the Consulates of Ukraine. However, currently the number of people willing to receive the document is quite large, so the procedure may take a long time. Sometimes even the term of its production may be longer than the period of extension of temporary protection.

Also, please note that the laws of the Czech Republic oblige foreigners to report any changes to their personal data. Therefore, when you receive a foreign passport, you must notify the Ministry of Internal Affairs of the Czech Republic. To do this, contact the Office of Migration Policy (OAMP) at your place of residence. If you did not have time to notify the Ministry of Internal Affairs of the Czech Republic about issuing a new passport, then when filling out the online form, indicate that you do not have a passport.

"Passport Service" has become available in Czech Republic

The State Migration Service, together with the Ministry of the Interior and the Ministry of Foreign Affairs, opened new division of DP "Dokument" in Czech Republic (Prague).

As reported on the website of DP "Dokument", mobile and technical complexes - specially equipped white minibuses with the "Passport service" symbol - have been put into operation in Prague.

Visitor service is provided from Monday to Saturday, inclusive, from 9:00 a.m. to 6:00 p.m. by electronic and "live" queue. In Prague, mobile complexes are located at: Namesti Republiky 658/8, 110 00, Stare Mesto, Praha 1 (site behind OC Kotva).

Here, Ukrainians can get the following services:

  • issuing an ID card or foreign passport (including replacing a lost or stolen one);
  • exchange of an ID card or foreign passport (expiration, change of information, unfitness for use);
  • exchange of a 1994 model passport for an ID card (upon request or in case of unfitness);
  • simultaneous issuance of a foreign passport and an ID card;
  • driver's license exchange.

Payment for services in mobile complexes is made on the spot using the online service (cash payment is not available). To do this, you need to have a smartphone and a bank card or its details. Website & address mceclip0.png.

What happens after a border crossing?

Ukrainian citizens must do the following upon entry:

  • arranging for health insurance (for at least the weeks of stay); and
  • registering with the Czech Police (Department of Residence of Foreigners of the Foreign Police Department) within 30 days of entering the Czech Republic.

More information to be found here mceclip0.png.

We recommend visiting the center for assistance to displaced persons in Prague after arrival. Every Ukrainian can get advice or help here:

  • a psychologist;
  • lawyer;
  • doctor;
  • an employment consultant.

In addition, there is a space for young people and children, and there is also an opportunity to take the necessary things.

The help center is open at the following address: Novaฬkovyฬch street 1954/20a, Praha 8-LibenฬŒ district near the metro station "V Palmovka".

Working hours: Monday - Friday from 9:00 a.m. to 6:00 p.m.

How can I get from the border to the capital (a certain town)?

On December 15, FlixBus launched a new flight from Ukraine to the Czech Republic (Poltava-Prague). You can book a ticket on the official website of the company mceclip0.png.

Currently, the Czech Republic can be reached with a transfer on the Kyiv - Prague route, with a transfer in Przemysฬl. Train number 715 starts its journey at 8:30 a.m. in the capital, then goes to Przemysฬl (arrival at approximately 7:53 p.m.). From there, at 20:48, the RJ 1000 train goes to the Czech Republic. The final destination is Prague the next morning at 8:55.

In Prague, the concessionary travel ticket for Ukrainians will be cancelled. From July, you will need to buy tickets at the general rate.

Until June 30, you can still buy a monthly pass at the price of 165 crowns (273 UAH).

In the future, the following general tariffs will apply:

  • travel pass for 30 days โ€“ 550 crowns (919 UAH);
  • travel pass for 90 days - 1,480 kroner (2,450 hryvnias).

For the elderly, students and young people, the price will be four times lower. Source mceclip0.png.

The railway company of the Czech Republic RegioJet introduced a single ticket for new routes from Prague to Kharkiv, Poltava, Dnipro and Zaporizhzhia. The innovation will provide savings and a guaranteed transplant.

The introduction of a single ticket from the Czech capital took place in partnership with Ukrzaliznytsia.

RegioJet trains go to Przemyล›l in Poland, which is near the Ukrainian border. There, passengers transfer to a Ukrainian train with the same ticket.

Passengers will be able to travel part of the route from Prague to Przemyล›l in sleeping cars, where there are separate compartments for women and children. A complimentary breakfast will be served in the morning.

Flights will follow via Przemyล›l to Kharkiv, Dnipro, Zaporizhzhia and Poltava.

There will be stops in Prague, Pardubice, Olomouc, Ostrava Svyniv, Ostrava and Bohumin.

  • Prague - Lviv - from โ‚ฌ20;
  • Prague - Kyiv - from โ‚ฌ38;
  • Prague - Kharkiv - from โ‚ฌ69.2;
  • Prague - Zaporozhye - from โ‚ฌ70.9.

Source mceclip0.png.

How can I travel to another (specific) country?

Ukrainians or citizens of other visa-free countries can continue to travel to other EU/Schengen countries for up to 90 days in 180 days. If you have been granted temporary protection and you do not hold a valid travel document, the Ministry of the Interior or the Police will issue Travel Identity Card but only after proving that you need to leave the Czech Republic (by plane ticket, bus / train ticket, professional reasons). Local conditions at workplace do not allow the Police or the Ministry of the Interior to issue Travel Identity Cards in other than truly well founded cases. Check out the official governmentโ€™s page mceclip0.png for more information.

Travel options are:

  • Flights operating from Prague airport, Brno Airport, Ostrava Airport, Karlovy Vary Airport, Pardubice Airport.
  • Flixbus mceclip0.png offers cheap tickets within EU or free tickets for refugees departing Przemyล›l, Rzeszรณw, Suceava and Tulcea.

The main advantage of the FlixBus carrier is a convenient one-ticket transfer system. To book a route with a transfer, you must enter the city where you plan to go during the reservation, and the system will automatically build convenient routes for you.

How long can I stay?

You can stay in the Czech Republic up to 90 days in any 180-day period visa free.

If you received and extended temporary protection, you will be able to stay in the Czech Republic until September 30, 2023.

The EU migration calculator mceclip0.png helps to calculate the number of days of stay in EU countries for those who do not apply for temporary protection.

Where can an unaccompanied minor get help?

You can contact the offices of social-legal protection of children (they are part of the social affairs departments of municipal and regional authorities); contacts are available on the websites of all offices. You can also contact the 24-hour information line of the Ministry of the Interior: +420 974 801 802 or e-mail ukrajina@mvcr.cz. An official leaflet about help provided to Ukrainian children is here mceclip0.png.

Are there any Covid-related requirements and if yes, what are they?

Currently, there are no Covid-related requirements at the border applicable to people fleeing war in Ukraine.

Where do I register for temporary protection?

You should apply for temporary protection at the Regional Assistance Centers of Ukraine mceclip0.png if you:

  • Arrived to the Czech Republic after February 24.
  • If you are a family member of a citizen of Ukraine.
  • Entered and stayed in the Czech Republic until February 24 on a visa-free or short-stay Schengen visa, which expires and you can not extend it and can not travel.

In other cases, you should apply for temporary protection in person at the OAMP MV mceclip0.png (Ministry of the Interior).

In order to apply for temporary protection you need to fill out a form, have a valid foreign biometric passport and a photo (45 x 35 mm). The application form to be printed and filled out is available here mceclip0.png and the electronic version is available here mceclip0.png (pdf, 1.6 MB). If you do not provide a valid travel document with the application, the procedure for obtaining temporary protection may be delayed. The Ministry of the Interior cannot guarantee that the application will be reviewed on the spot.

The list of centers is collected at the link mceclip0.png. After registration, you will receive temporary protection status for a year, which will allow you to live in the Czech Republic and receive social support.

Can I get temporary protection in this country if I have previously obtained temporary protection in another country?

The Czech Republic does not grant temporary protection to persons who already had such status in another EU country. If you had temporary protection in another country, you will not be able to get it again in the Czech Republic.

How to extend the status of temporary protection?

As reported by the Ministry of Internal Affairs of the Czech Republic, Ukrainians can:

  • extend temporary protection in the Czech Republic until the end of March 2025;
  • get help for voluntary return home.

Recently, the Czech government approved an amendment to Lex Ukraina 6. According to it, if temporary protection for Ukrainians is extended at the EU Council level (which has already happened), it will also apply to the Czech Republic. In this case, temporary protection will be extended until the end of March 2025.

The continuation procedure will take place in two stages:

  • online: from January 1 to March 15, 2024, you will need to register on the website of the Ministry of Internal Affairs of the Czech Republic;
  • offline: after registration, you need to visit the migration department of the Ministry of Internal Affairs of the Czech Republic on the day and place, which you will be notified about by the email address you specified during registration.

The Ministry of Internal Affairs of the Czech Republic also proposes to introduce assistance for voluntary return home. It will include:

  • buying tickets home;
  • in exceptional cases - payment of urgent housing before departure.

Source mceclip0.png.

What is a strpeniฬ visa (Viฬzum strpeฬŒniฬ) in the Czech Republic?

Strpeni is a special annual visa issued for legal residence and employment in the Czech Republic.

In what cases is the strpeni visa (Viฬzum strpeฬŒniฬ) considered temporary protection and requires the need for registration?

  • You received a visa at the visa center;
  • You have received, are receiving, or have been allowed to receive assistance from the Czech Republic;
  • The first 150 days of insurance were free;
  • You did not issue an employment permit;
  • Your visa is not marked D/VS/91, D/SD/91.

When Viฬzum strpeฬŒniฬ is not considered temporary protection and the visa is automatically extended?

  • To apply for a visa, you filled out an application, paid a stamp duty (300 crowns), attached a photo and provided a document confirming why you cannot leave the Czech Republic at the moment;
  • Your visa is marked D/VS/91, D/SD/91;
  • You received an employment permit;
  • You paid for the insurance yourself.
What are my rights while I wait to get temporary protection?

You should receive protection immediately. Before you receive it, you are considered a tourist. Urgent assistance is provided regardless of status but the scope of support is limited. Official information can be read at mvcr.cz mceclip0.png.

What documents will I receive once I get temporary protection?

You will get a visa sticker in your travel document. If you have been granted temporary protection and you do not hold a valid travel document, the Ministry of the Interior or the Police will issue Travel Identity Card but only after proving that you need to leave the Czech Republic (by plane ticket, bus / train ticket), under condition that travelling is necessary for professional reasons or another urgent reason. A travel identity card shall not be issued for the purpose of travel to Ukraine. Local conditions at the Police and Ministry of the Interior offices allow issuing Travel Identity Cards only in truly well founded cases.

How to refuse temporary protection?

Ukrainians who want to cancel their temporary protection in the Czech Republic should contact the Consulate General. You need to come to the institution in person and fill out a special application. It should be noted that citizens are accepted in a live queue on weekdays from 9:00 to 11:00.

If you are unable to come to the consulate, you can send the application by mail to the address of the consulate in Lviv - 130A Antonovycha Street. The applicant's signature must be officially certified.

All refugees are also required to notify their insurance company of their departure. Send email info@vzp.cz, be sure to attach a scanned copy of the application for refusal of a residence permit for temporary protection. Health insurance will cease to be valid on the day of visa cancellation.

May I temporarily return to Ukraine? What will happen to my protection status?

Temporary protection does not expire if you leave to Ukraine, unless you permanently leave the Czech Repuiblic.

If you leave the Czech Republic for a long period of time, the temporary protection is not cancelled. However, trips lasting more than 10 working days may result in the loss of the right to:

  • state humanitarian housing;
  • provision of humanitarian aid;
  • place in the school your child attends.

If you are traveling for a longer period of time, we recommend that you consult your health insurance company.

What should a Ukrainian who received temporary protection abroad do before returning to Ukraine permanently?

Refusal of temporary protection

You can withdraw from temporary protection with a biometric passport at the Regional Center mceclip0.png for Assistance to Ukraine or without a biometric passport at the Department of Asylum and Migration Policy mceclip0.png of the Ministry of the Interior.

If you are on the territory of Ukraine, you can withdraw your application at the Czech Embassy in Kyiv or at the Consulate General of the Czech Republic in Lviv.

Closing bank accounts

Most Ukrainians in the Czech Republic have opened bank accounts to receive government benefits or salaries.

Before leaving, you should make sure that there are no funds left on your accounts.

We recommend obtaining an account statement with a summary report so that you have a document with the date of the application.

Payment of debts and termination of state insurance

Before leaving the country, it is important to notify the insurance company by contacting them at their branch, by e-mail or using an online form.

Starting from the day after you leave for Ukraine, your public health insurance will be terminated due to your prolonged stay in Ukraine, namely until you return to the Czech Republic and register with the VZP of the Czech Republic mceclip0.png.

During this period, the obligation to pay insurance premiums ceases, and there is no right to receive reimbursement for medical services from the state health insurance funds, as indicated on the website of the VZP insurance company.

It is recommended to clarify whether there is a debt to the insurance company, as penalties and fines may be charged.

Obtain a certificate from your employer confirming your employment

A temporary residence visa allows you to enter the Czech labor market. With a temporary residence permit, you can find a job in the Czech Republic on your own with any employer who is looking for new employees.

If you terminate your employment relationship with your employer, it is important to formalize this fact and take a document from your place of work that will confirm the official nature of your work abroad.

The agreement between Ukraine and the Czech Republic on social security is based on the proportional principle, according to which each party to the agreement appoints and pays a pension in accordance with the insurance (employment) period acquired in its territory.

In addition, a tax return must be filed if the person worked or was engaged in entrepreneurial activity. It is important to inform the tax manager of any change of address.

Can I move around the country and the European Union freely while under temporary protection?

Yes, you can travel around the country and within the Schengen area with the visa sticker, however only for a maximum period of 90 days wihin 180 days.

Can I apply for asylum while under temporary protection? What is the difference?

In the current situation, asylum procedure is not an optimal solution. It is faster and more efficient to request temporary protection which will give you free access to the labour market. However, every foreign national has the right to apply for asylum.

The main differences from the temporary protection are the following:

Temporary protection:

  • It is a new addition to the international protection (asylum).
  • Fast access to the residency rights, housing, social welfare assistance, medical care, legal assistance and safe placement for unaccompanied children and teenagers, access to education for children and teenagers, access to the job market.

Asylum:

  • Under EU law, you can apply for international protection (asylum) in the first safe country you enter.
  • It is a complex procedure and it will take time until your case will be reviewed.
  • You can access the job market after 6 months if no final decision has yet been taken on the case.
  • You are prohibited for 6 months to cross the border of the host state while your application is being considered

You can also apply for "family reunification" if a family member already resides legally in the EU.

Official information at mvcr.cz mceclip0.png.

How and where can I apply for the residency?

You can apply for residence (temporary protection status) at the Regional Centers for help and Assistance to Ukraine (KACPU) More information is available at mvcr.cz mceclip0.png. In order to apply you would need to submit a completed application form, valid passport, and photograph 45 x 35 mm.

How long I need to wait to get the residency?

You should receive temporary protection (residence) immediately upon arrival.

What if I don't have the international passport?

If you can verify your identity with a Ukrainian ID card, you can still apply for temporary protection. If you do not have any proof of identity, please contact the Embassy of Ukraine mceclip0.png or the Consulate mceclip0.png in the Czech Republic to confirm your citizenship. Official information at mvcr.cz mceclip0.png.

The laws of the Czech Republic state that in order to extend the status of temporary protection, it is necessary to have a foreign passport, but in case of its absence, a Ukrainian can obtain a permit on the basis of a Ukrainian document. To do this, when filling out the online form, you need to indicate that you do not have a passport.

Where can Ukrainians get a foreign passport in the Czech Republic?

Ukrainians staying in the Czech Republic can issue a foreign passport at the Consulates of Ukraine. However, currently the number of people willing to receive the document is quite large, so the procedure may take a long time. Sometimes even the term of its production may be longer than the period of extension of temporary protection.

Also, please note that the laws of the Czech Republic oblige foreigners to report any changes to their personal data. Therefore, when you receive a foreign passport, you must notify the Ministry of Internal Affairs of the Czech Republic. To do this, contact the Office of Migration Policy (OAMP) at your place of residence. If you did not have time to notify the Ministry of Internal Affairs of the Czech Republic about issuing a new passport, then when filling out the online form, indicate that you do not have a passport.

The State Migration Service, together with the Ministry of the Interior and the Ministry of Foreign Affairs, opened new division of DP "Dokument" in Czech Republic (Prague).

As reported on the website of DP "Dokument", mobile and technical complexes - specially equipped white minibuses with the "Passport service" symbol - have been put into operation in Prague.

Visitor service is provided from Monday to Saturday, inclusive, from 9:00 a.m. to 6:00 p.m. by electronic and "live" queue. In Prague, mobile complexes are located at: Namesti Republiky 658/8, 110 00, Stare Mesto, Praha 1 (site behind OC Kotva).

Here, Ukrainians can get the following services:

  • issuing an ID card or foreign passport (including replacing a lost or stolen one);
  • simultaneous issuance of a foreign passport and an ID card.

Payment for services in mobile complexes is made on the spot using the online service (cash payment is not available). To do this, you need to have a smartphone and a bank card or its details.

How can a Ukrainian refugee register a newborn in this country?

You can register the birth of a child only at the consulate. There, the determination of his origin and the assignment of his surname, first name, and patronymic are carried out.

The application for registration must be submitted immediately, but no later than one month after the birth of the child, and in the case of a stillborn child - no later than three days.

The registration process takes place at the place of birth or at the place of residence of the child's parents or one of them (with a written application). At the same time, in case of illness, death of the parents or for other reasons it is impossible to register the birth - the application can be submitted by relatives or other persons authorized by the representative of the health care institution in which the child was born or is currently.

What is required for registration?

  • a document from a medical institution about the birth of a child, passports certifying the identity of the parents;
  • application (written or addressed orally) to enter information about the father.

Registration is free, and based on its results, parents are issued a birth certificate.

How to return to the homeland with a child born in the Czech Republic?

In order for Ukrainians to return home with a child born in the Czech Republic, they must have with them:

  • a document certifying his identity;
  • a child's birth certificate issued by a consular institution.

Is the status of a citizen of Ukraine preserved during the birth of a child in the Czech Republic?

A newborn Ukrainian in the Czech Republic retains the status of a citizen of Ukraine. Data on citizenship and nationality in the act record of birth and certificate are not filled in, which is why a corresponding entry is made in the column "For marks".

In addition, a person whose parents or one of his parents were citizens of Ukraine at the time of his birth is a citizen of Ukraine. The place of birth of the baby does not affect the possibility of him acquiring Ukrainian citizenship.

Where to apply in case of death of a Ukrainian abroad? How to repatriate the deceased to their homeland?

There are several steps involved in the process of body repatriation from abroad to Ukraine:

1. Notify the authorities.

The first step of body repatriation from abroad to Ukraine is to contact the local authorities in Czech Republic, so you can register the death. Ukrainian embassy mceclip0.png should also be able to help you in the process of registering the death abroad.

2. Arrange the correct documents.

Youโ€™ll need to have all the right paperwork before you can repatriate your loved one home from abroad to Ukraine. If you are repatriating a body to Ukraine for burial or cremation, the documents you will need include:

  • Death Certificate.
  • Certificate or Affidavit from the local health authorities stating that the cause of death of the individual to be shipped to Ukraine was not a communicable disease or infections.
  • A Document about the absence of any excessive objects inside the casket or urn with the ashes.
  • The Certificate of Cremation issued be the Funeral home or Cremation office.

All the mentioned documents should be authenticated, legalized and translated into Ukrainian by the certified translator. The originals of abovementioned documents and notarized translations, must accompany the casket containing the deceased, or urn with ashes, to Ukraine.

The passport of the deceased person should be sent to the Embassy of Ukraine along with a notarized and authenticated copy of the Certificate of Death, and a translation from Czech to Ukrainian. The Embassy is to make correspondent procedures with the passport and can forward it back if it is required to accompany the casket containing the deceased, or urn with ashes, to Ukraine.

The Embassy is to be informed of the date, time, and the place of delivery of the casket containing the deceased, or urn with ashes, to Ukraine. Only the next of kin relatives of the deceased, or persons correspondingly authorized by them, can receive the casket or urn.

3. Transport the deceased to Ukraine.

The casket containing the body, or urn with ashes, must be sealed by the Funeral Home. There are no strict requirements with respect to the urn with ashes; however, the body should be transported in a metal casket, made of zinc-plated steel or tinplate not more than 0,4 thick.

For the air cargo transportation, it is necessary to specify a cemetery in Ukraine as well as Ukrainian Funeral Home which will take care of the casket, or the urn with ashes, in Ukraine. Both are a subject of private choice by the relatives or friends of the deceased person. Source mceclip0.png.

Where can I take a photo for my documents?

There are many shops that offer such services. Look for printer shops and copy centers nearby your area on Google Maps.

Where can I translate my documents?

Free translations of legal documents are available at orangetree.cz mceclip0.png.

List of organizations mceclip0.png in the Czech Republic that provide support and translation to services.

Where can Ukrainians get free legal aid?

Database mceclip0.png of free services of lawyers in the Czech Republic (contacts in different cities).

How do I get Mobile phone/internet services?

Previously, mobile operators Vodafone mceclip0.png, T-mobile mceclip0.png and O2 mceclip0.png distributed free SIM cards to Ukrainian refugees. At the moment, the promotion has expired, so you will have to buy SIM cards yourself in stores.

Do you have a legal question that you canโ€™t find an answer for in our FAQs?

Please write to us so we can provide you with legal support. Our pro-bono legal partners will try to respond to your legal request to the best of their ability and knowledge. Please note that due to a high volume of requests, you will receive an answer in a few days after submitting the request at the earliest. Thank you for your patience.