For detailed information on the documents required to cross the border, the procedure for crossing, checkpoints and the categories of citizens who are allowed to travel outside Ukraine, please see the link of the State Border Guard Service of Ukraine.

You can get help through the chatbot here.

- In addition to the chatbot, citizens can also contact the call centre at +38 (044) 224-57-20.

- The SBGS hotline is 1598.

According to the rules that apply to dogs, cats, ferrets and others, it is necessary to have a numbered veterinary passport of an international standard, which must contain

• a mark on comprehensive vaccination against viral diseases: the last vaccination must be carried out no later than 30 days and no earlier than 12 months before the date of departure
• a photo of the animal before it reaches the age of 12 months
• a chipping mark indicating the date of chipping and the location of the microchip
• a mark of vaccination against rabies (name of the vaccine, signature, seal, date)
• information on treatment against ecto- and endoparasites (fleas and worms)

Also:

• chipping or titration prior to rabies vaccination and obtaining a certificate; the microchip implanted under the animal's skin must comply with ISO 11784, ISO 11785 standards
• an international veterinary certificate for an animal transported through the EU for non-commercial purposes
• a certificate stating that the animal is not of breeding value

If you have any additional questions, we recommend that you contact the State Border Guard Service of Ukraine:

- dovira@dpsu.gov.ua

- +38 044 527 63 63 (for calls from abroad), 1598 (for calls within Ukraine)

Detailed information on the rules for crossing the border with animals by country

Ukrainians or citizens of other visa-free countries can continue to travel to other EU/Schengen countries for up to 90 days in 180 days. In Poland, temporary protection for Ukrainian immigrants was extended until March 4, 2024.

The validity of residence permits will also be extended until this period. Those who received a residence permit valid until March 4 or September 4, 2023 do not need to apply for new documents. The issued permits will be valid until March 4, 2024. Source .

Until what date can Ukrainians legally stay in Poland?

President of Poland Andrzej Duda signed the amendments to the Special Law on assistance to citizens of Ukraine who left for Poland in connection with the war.

Until March 4, 2024:

• citizens of Ukraine who have legally arrived in Poland since February 24, 2022;
• citizens of Ukraine who have a Polish card and arrived in Poland after February 24, 2022. This also applies to the closest members of their families.

Until August 31, 2024, children and adults or their guardians who arrived after February 24, 2022 can stay in Poland:

• children attending a preschool educational institution on March 4, 2024;
• children who receive school or other education - in Polish or Ukrainian schools, including remotely;
• persons who started studying at a gymnasium, lyceum or school for adults no later than the 2022/2023 academic year.

Until September 30, 2024 - students who will take the matriculation exam. Source .

If you are an unaccompanied minor, after crossing the border you will need to submit a declaration expressing a wish to apply for international protection (asylum). After that, you will be immediately placed to an educational and care facility. Within 3 days the appropriate Court will designate a legal representative for you, who will represent your interests. The legal representative will file an application for international protection acting on your behalf and in your best interest within 3 working days.

You can get first help in the reception centers listed here .

County family assistance centres:

1. Konwiktorska 3/5, Warsaw, contact available at tel. +22 628 07 12,
2. Bema 91, Warsaw, contact available at tel. +22 571 50 00,
3. Al. Słowackiego 20, Kraków, contact available at tel. +12 634 42 70,
4. Leczkowa 1A, Gdańsk, contact available at tel. +58 342 31 50,
5. 3 Maja 46, Poznań, contact available at tel. +61 841 07 10,
6. Al. JuliuszaSłowackiego 1C, Ostrów Wielkopolski, contact available at tel. +62 735 51 52,
7. Pl. Św. Józefa 5, Kalisz, contact available at tel. +62 501 42 92,
8. Konopnickiej 70, Szczytno, contact available at tel. +89 624 97 10,
9. Piłsudskiego 5, Ełk, contact available at tel. +87 621 15 50,
10. Wiatraczna 11, Warsaw, contact available at tel. +22 277 33 00.

For temporary protection you need to register and apply for the PESEL (ID number) to access services, such as medical care or social benefits, on the same terms as Polish citizens. You need to apply for it within 30 days, starting from the arrival date to Poland. Adults and children can apply. The service is free.

You can apply for PESEL in town halls (Urząd Gminy in smaller cities or in Urząd Dzielnicy in bigger cities). You can choose any place regardless of your place of stay, so consider trying in small cities if you are able to commute. In smaller cities prior registration by phone may be required. You can find out where to apply for PESEL in your city at the link .

Watch a detailed video how to apply for PESEL. More information can be found here .

Citizens of Ukraine who have received temporary protection in another country (even if cancelled) will not be able to receive temporary protection in Poland.

A new Help and Support Center for Ukrainians opened in Warsaw.

In the Center, you can get a free consultation on such issues as:
• access to medical services;
• access to education;
• solving problems with documents.

In Poland, temporary protection for Ukrainian immigrants was extended until March 4, 2024.

The validity of residence permits will also be extended until this period. Those who received a residence permit valid until March 4 or September 4, 2023 do not need to apply for new documents. The issued permits will be valid until March 4, 2024. Source .

You can check the status of temporary protection online through the electronic register PESEL, created by the Ministry of Digitalization of Poland.

For this:

1. Log in via e-profile or online banking. You will need to agree to the terms of use of the service and confirm your agreement with a digital signature.
2. When the window with your data opens, the current data on the status of temporary personal protection will be indicated in the Status cizoziemca item.
3. The relevance of temporary protection will be indicated by the UKR mark. If the status is not up to date, you need to contact the municipal authorities at your place of stay.

* according to the Ministry of Reintegration. Source

PESEL UKR status is automatically canceled if you:

• leave Poland for more than 30 days;
• you have a permanent, long-term or temporary residence permit, refugee status, tolerant stay, stay for humanitarian reasons, etc.;
• you have temporary protection in another EU country.

Social financial payments are suspended if a citizen of Ukraine leaves the territory of Poland for more than 30 days.

Seafarers will not be deprived of PESEL when leaving the country for more than 30 days if they leave Poland for work.

The State Migration Service of Ukraine, together with the Ministry of Internal Affairs and the Ministry of Foreign Affairs, opened a new division of DP "Dokument" in Poland.

There you can order the following services:

• simultaneous issuance of a foreign passport and an ID card;
• registration of a foreign passport;
• issuing an ID card;
• exchange of driver's license;
• get an insurance.

Currently, Ukrainians can have their documents made in the following cities:

• Krakow: Galeria Krakowska, Pawia 5, 31-154 Krakow, Lokal no 6, Pietro 2. Website .
• Warsaw: Al. Jerozolimskie 179, 02-222 Warszawa Centrum handlowo-rozrywkowe Blue City (2nd floor). Website .
• Gdansk: Aleja Grunwaldzka 415, 80-309. Website .
• Wroclaw: plac Grunwaldzki 22, 50−363. Website .

In order to issue a foreign passport, you need to contact the Ukrainian Embassy .

A foreign passport is issued to a person who has reached the age of 16 on the basis of an application-questionnaire submitted by him personally. At the same time, the issuance of a foreign passport to a person who has been recognized by the court as having limited legal capacity or incapacity is carried out on the basis of an application-questionnaire of the guardian or other legal representative.

The following are attached to the application:

• previous passport to be exchanged (if the passport is not issued for the first time);
• internal passport in the form of a booklet (if available);
• or ID card (if available);
• a document confirming permanent residence or temporary stay abroad (if available);
• certificate of registration of the place of residence in Ukraine / certificate of registration of the place of residence of a temporarily displaced person (if available);
• a certificate of assignment of the registration number of the taxpayer's registration card (RNOKPP; if available).

In case of loss or theft of the previous passport, a document (report, certificate, etc.) issued by the competent authority of the state in which the passport was lost or stolen is attached to the application, confirming the fact of the owner's application regarding its loss or theft. Such a document is submitted without legalization and translation into Ukrainian.

In the case of issuing a passport in connection with a change in personal data (surname and/or first name), a document confirming such a change (marriage certificate, divorce certificate, court decision, etc.) is attached to the application. When issuing a foreign passport with a new surname and/or first name, the "domestic" passport (ID card) must be reissued.

In the event that the applicant has not previously been issued with an identity document, confirming Ukrainian citizenship and/or granting the right to leave Ukraine and enter Ukraine, a certificate of registration of the person as a citizen of Ukraine is provided (with the exception of cases when the person's parents at the time of his were citizens of Ukraine at birth).

In the conditions of martial law, starting from February 2023, some foreign diplomatic institutions of Ukraine received additional powers in the field of registration of acts of civil status (registration of birth, marriage, dissolution of marriage, etc.).

The provided functions include, in particular:

• registration of acts of civil status (birth, marriage, death, etc.);
• issuance of duplicates/repeated certificates of state registration of acts of civil status drawn up by DRATS bodies on the territory of Ukraine;
• issuance of extracts from the State Register of Civil Status Acts;
• making changes to act records of civil status, their renewal and annulment (within the limits of the granted powers).

Recently, the consular offices of Ukraine in Wroclaw, Gdańsk, Lublin, and Warsaw reported that the necessary procedures for the implementation of these services are practically completed at the moment, and in the near future these institutions will launch them in "test mode" by appointment. Thus, in the near future, Ukrainians will be able to marry or divorce at Ukrainian consulates in Poland.

It is important that from now on the registration of civil status acts for citizens of Ukraine should be carried out regardless of their place of residence (stay).

To receive services at diplomatic institutions in Poland, you will need to complete online registration in advance:

• Wroclaw ;
• Gdansk ;
• Lublin and Warsaw .

The list of required documents can be found on the website of the consulate general in Wroclaw.

Sources and CMU resolution .

You can register the birth of a child only at the consulate. There, the determination of his origin and the assignment of his surname, first name, and patronymic are carried out.

The application for registration must be submitted immediately, but no later than one month after the birth of the child, and in the case of a stillborn child - no later than three days.

The registration process takes place at the place of birth or at the place of residence of the child's parents or one of them (with a written application). At the same time, in case of illness, death of the parents or for other reasons it is impossible to register the birth - the application can be submitted by relatives or other persons authorized by the representative of the health care institution in which the child was born or is currently.

What is required for registration?

• a document from a medical institution about the birth of a child, passports certifying the identity of the parents;
• application (written or addressed orally) to enter information about the father.

Registration is free, and based on its results, parents are issued a birth certificate.

How to return to the homeland with a child born in the Poland?

In order for Ukrainians to return home with a child born in the Poland, they must have with them:

• a document certifying his identity;
• a child's birth certificate issued by a consular institution.

Is the status of a citizen of Ukraine preserved during the birth of a child in the Poland?

A newborn Ukrainian in the Poland retains the status of a citizen of Ukraine. Data on citizenship and nationality in the act record of birth and certificate are not filled in, which is why a corresponding entry is made in the column "For marks".

In addition, a person whose parents or one of his parents were citizens of Ukraine at the time of his birth is a citizen of Ukraine. The place of birth of the baby does not affect the possibility of him acquiring Ukrainian citizenship.

There are several steps involved in the process of body repatriation from abroad to Ukraine:

1. Notify the authorities.

The first step of body repatriation from abroad to Ukraine is to contact the local authorities in Poland (report to the civil registry office (urząd stanu cywilnego, USC), so you can register the death. Ukrainian embassy should also be able to help you in the process of registering the death abroad.

2. Arrange the correct documents.

You’ll need to have all the right paperwork before you can repatriate your loved one home from abroad to Ukraine. If you are repatriating a body to Ukraine for burial or cremation, the documents you will need include:

• Death Certificate.
• Certificate or Affidavit from the local health authorities stating that the cause of death of the individual to be shipped to Ukraine was not a communicable disease or infections.
• A Document about the absence of any excessive objects inside the casket or urn with the ashes.
• The Certificate of Cremation issued be the Funeral home or Cremation office.

All the mentioned documents should be authenticated, legalized and translated into Ukrainian by the certified translator. The originals of abovementioned documents and notarized translations, must accompany the casket containing the deceased, or urn with ashes, to Ukraine.

The passport of the deceased person should be sent to the Embassy of Ukraine along with a notarized and authenticated copy of the Certificate of Death, and a translation from Polish to Ukrainian. The Embassy is to make correspondent procedures with the passport and can forward it back if it is required to accompany the casket containing the deceased, or urn with ashes, to Ukraine.

The Embassy is to be informed of the date, time, and the place of delivery of the casket containing the deceased, or urn with ashes, to Ukraine. Only the next of kin relatives of the deceased, or persons correspondingly authorized by them, can receive the casket or urn.

3. Transport the deceased to Ukraine.

The casket containing the body, or urn with ashes, must be sealed by the Funeral Home. There are no strict requirements with respect to the urn with ashes; however, the body should be transported in a metal casket, made of zinc-plated steel or tinplate not more than 0,4 thick.

For the air cargo transportation, it is necessary to specify a cemetery in Ukraine as well as Ukrainian Funeral Home which will take care of the casket, or the urn with ashes, in Ukraine. Both are a subject of private choice by the relatives or friends of the deceased person. Source .