Resources with more information regarding help in Poland

Official Website

Information for citizens of Ukraine about social security, education for your child, employment opportunities and more in Poland. mceclip0.png

Information support

  • Emergency medical assistance: tel. 999
  • Fire protection: tel. 998
  • Police: tel. 997
  • Municipal police: tel. 986

Caritas organization in Poland. Website mceclip0.png.

The Caritas organization provides various types of assistance:

  1. financial support;
  2. social and psychological support;
  3. providing legal advice;
  4. opening of playrooms for children;
  5. organization of language courses;
  6. assistance with employment;
  7. provision of translation.
  • +48 22 3348500, +48 22 3348585, +48 22 3348558

Red Cross in Poland. Website mceclip0.png.

The Polish Red Cross provides the following assistance to Ukrainian migrants:

  1. financial support;
  2. food;
  3. hygiene items;
  4. products for feeding and nutrition of children;
  5. medical materials.
  • +48 800 088 136

News site for Ukrainians in Poland mceclip0.png

22 668 70 00 - All-Polish "Blue Line", a phone number where you can get support and help in case of domestic violence.

Consultations on employment issues:

  • from Monday to Friday, from 9:00 a.m. to 3:00 p.m. by phone at 22 111 35 88 - for foreigners working in the following voivodships: Masovian, ลรณdลบ, Wielkopolska, ลšwiฤ™tokrzyskie, Lublin and Lubuskie;
  • from Monday to Friday, from 9:00 a.m. to 3:00 p.m. by phone 89 333 17 41 - for foreigners working in the Voivodeships: Warmian-Masurian, Pidlia, Kuyavian-Pomeranian, Pomeranian and Western Pomeranian Voivodeships;
  • from Monday to Wednesday from 4:00 p.m. to 8:00 p.m. by phone at 22 111 35 29 - for foreigners working in the following voivodships: Podkarpattia, Lesser Poland, Silesia, Opole, and Lower Silesia.

The NFZ (National Health Fund) hotline is free, works 24 hours a day, 7 days a week, consultations are also provided in Ukrainian by phone at 800 190 590

By phone you will find out:

  • where to find the nearest medical facility: a family doctor's clinic (general practitioner), medical assistance at night or a hospital,
  • Where is the nearest drugstore,
  • issues related to COVID-19.

Hotline of free psychological help in Poland "How are You?" program of Olena Zelenska + 48 800 088 141

In the section "Help to citizens of Ukraine" you will find a list of Help Centers mceclip0.png.

A site for citizens of Ukraine, created by the Government of the Republic of Poland

It contains important information about the first steps after arriving in Poland, financial support, employment, medical assistance and much more. mceclip0.png

Help lines for temporarily displaced persons

You can call the hotlines:

  • Office of Foreigners of the Republic of Poland: +48 47 721 75 75;
  • Justice Fund of the Republic of Poland: +48 222 309 900;
  • Office of the United Nations High Commissioner for Refugees: 800 012 948.

Help centers

You can contact:

  • the nearest Center for Social Protection of the Republic of Poland (Oล›rodek pomocy spoล‚eฤ‡ej);
  • Center for Family Assistance of the Republic of Poland (Centrum Pomocy Rodzinie);
  • District Eldership of the Republic of Poland (Starostwo Powiatowe).

Representations of international organizations, public organizations, foundations, cultural and integration centers:

  • Migrant Assistance Center (Caritas Polska);
  • Blue dot (UNICEF, UNHCR);
  • Polish Migration Forum Foundation (PFM);
  • Fundacja Leny Grochowskiej;
  • Ukrainian House Foundation;
  • Fundacja Ocalenie.

You can read more about how Ukrainians can get help in Poland mceclip0.png and view the addresses of Ukrainian diplomatic institutions on the website of the Embassy of Ukraine in the Republic of Poland.

The Europe Direct information service is free information support in 24 languages, even in critical cases (urgent assistance, legal support, general questions). You can call from anywhere in the EU for free on 00 800 6 7 8 9 10 11.

Consultative chatbot of the official website of the Ministry of Foreign Affairs and Ministry of Education and Culture VisitforUkraine:

Information on assistance to help Ukrainians with temporary housing, transport, medical and legal issues. mceclip0.png

Ukrainian Embassy

Main website and Facebook page for Ukraine's Embassy in Poland. mceclip0.png mceclip0.png