For detailed information on the documents required to cross the border, the procedure for crossing, checkpoints and the categories of citizens who are allowed to travel outside Ukraine, please see the link of the State Border Guard Service of Ukraine.

You can get help through the chatbot here.

- In addition to the chatbot, citizens can also contact the call centre at +38 (044) 224-57-20.

- The SBGS hotline is 1598.

According to the rules that apply to dogs, cats, ferrets and others, it is necessary to have a numbered veterinary passport of an international standard, which must contain

• a mark on comprehensive vaccination against viral diseases: the last vaccination must be carried out no later than 30 days and no earlier than 12 months before the date of departure
• a photo of the animal before it reaches the age of 12 months
• a chipping mark indicating the date of chipping and the location of the microchip
• a mark of vaccination against rabies (name of the vaccine, signature, seal, date)
• information on treatment against ecto- and endoparasites (fleas and worms)

Also:

• chipping or titration prior to rabies vaccination and obtaining a certificate; the microchip implanted under the animal's skin must comply with ISO 11784, ISO 11785 standards
• an international veterinary certificate for an animal transported through the EU for non-commercial purposes
• a certificate stating that the animal is not of breeding value

If you have any additional questions, we recommend that you contact the State Border Guard Service of Ukraine:

- dovira@dpsu.gov.ua

- +38 044 527 63 63 (for calls from abroad), 1598 (for calls within Ukraine)

Detailed information on the rules for crossing the border with animals by country

You can stay in Crotia without a visa for 90 days in any 180 days period. If you have received Temporary Protection status, you can stay in the country until March 4, 2024.

If you are below the age of 18 and have arrived in Croatia alone, immediately inform the authorities/police so that a guardian can be appointed to you. Your guardian will protect your rights during the asylum procedure. For more information on the asylum procedure if you are under the age of 18, please check here and here for more information.

After the authorities (with the presence and help from social service worker) perform border check and identification procedure, the minor will most likely be sent to an organized accommodation in one of the reception centres on the following locations:

• Sportska dvorana Jug 2, Ulica kralja Petra Svačića 67, Osijek i
• Gradska športska dvorana, OŠ dr. Jure Turića, Ulica Miroslava Kraljevića 19, Gospić.

Any person can stay in the reception centre for maximum duration of 48 hours while the competent authorities determine where the person will be placed for permanent stay.

Competent authorities will place minors in suitable collective accommodation with other minors. Additionally, any minor has the right of education, under same conditions as Croatian citizens. It is necessary to talk to the school nearest to the accommodation and the school will determine in which class the minor will be allocated. Minor will also have the right to additional classes of Croatian language in order to better assimilate in the school.

The EU migration calculator helps to calculate the number of days of stay in EU countries for those who do not apply for temporary protection.

If you are hosted in a collective accommodation facility, you don’t have to visit MUP administrative office to apply for temporary protection. In this case, you must submit the request for temporary protection to the MUP/police staff who is in charge of those facilities.

Note: Registration to the Croatian Red Cross is not equal to applying for temporary protection. Temporary protection is the responsibility of MUP. Applications also cannot be submitted at the reception centers.

If you already have organized accommodation in Croatia provided by your family, relatives, or friends, you can apply for temporary protection in 2 ways:

1. By visiting the MUP station closest to your temporary address – You must enclose an application form in Ukrainian/Croatian or English/Croatian
2. Via online service Croatia4Ukraine – It is available in Ukrainian, English, and Croatian here .

After your application is approved by MUP, they will issue you an identity card of an alien under temporary protection called Iskaznica stranca pod privremenom zaštitom.

You can find more official information on temporary protection in Ukrainian here and Croatian here .

The following categories of persons can apply for temporary protection:

• All citizens of Ukraine and their families residing in Ukraine on February 24, 2022.
• Stateless persons and third-country nationals who have enjoyed international or equivalent national protection in Ukraine on February 24, 2022, and members of their families who held valid residence in Ukraine on February 24, 2022.
• Third nationals who held valid permanent residence in Ukraine on February 24, 2022, in accordance with Ukrainian regulations and who cannot return to their country or region of origin in safe and permanent conditions.
• Displaced Ukrainian nationals and members of their families who fled Ukraine just before February 24, 2022, due to the security situation and cannot return to Ukraine due to the armed conflict.
• Life partners and informal life partners of Ukrainian nationals or people who have enjoyed international or equivalent national protection in Ukraine have the right to temporary protection.

Croatian temporary protection for Ukrainians who granted it will be automatically extended until March 4, 2024. It is not necessary to apply for the extension of temporary protection.

To certify the extension of the validity of the identity card of a foreigner under temporary protection, Ukrainians must visit MUP according to their residence. The extension will be recorded in the existing card. Before visiting MUP, find out how the reception for the ID card extension is organized in order to avoid the crowd.

If you apply for an extension after April 30, 2023, you will not lose your temporary protection status and will continue to have the rights and obligations arising from the status.

Visiting MUP is not needed for:

• Children under 16 – parents/special guardians can provide the child’s ID card for certification.
• People with special needs who cannot move – family members or a person from the institution where they are placed can verify their ID card based on a statement of the relationship, proof of the impossibility of the person’s arrival, or documentation on placement in a special institution.

MUP will organize the verification of identity cards for people accommodated in collective accommodation. They will be informed about the organization and extension dates within their collective accommodation.

The list of police departments , precincts on the territory of the Zagreb Police Department and information about the working hours for the extension of the temporary protection status for citizens of Ukraine.

In order to issue a foreign passport, you need to contact the Ukrainian Embassy .

A foreign passport is issued to a person who has reached the age of 16 on the basis of an application-questionnaire submitted by him personally. At the same time, the issuance of a foreign passport to a person who has been recognized by the court as having limited legal capacity or incapacity is carried out on the basis of an application-questionnaire of the guardian or other legal representative.

The following are attached to the application:

• previous passport to be exchanged (if the passport is not issued for the first time);
• internal passport in the form of a booklet (if available);
• or ID card (if available);
• a document confirming permanent residence or temporary stay abroad (if available);
• certificate of registration of the place of residence in Ukraine / certificate of registration of the place of residence of a temporarily displaced person (if available);
• a certificate of assignment of the registration number of the taxpayer's registration card (RNOKPP; if available).

In case of loss or theft of the previous passport, a document (report, certificate, etc.) issued by the competent authority of the state in which the passport was lost or stolen is attached to the application, confirming the fact of the owner's application regarding its loss or theft. Such a document is submitted without legalization and translation into Ukrainian.

In the case of issuing a passport in connection with a change in personal data (surname and/or first name), a document confirming such a change (marriage certificate, divorce certificate, court decision, etc.) is attached to the application. When issuing a foreign passport with a new surname and/or first name, the "domestic" passport (ID card) must be reissued.

In the event that the applicant has not previously been issued with an identity document, confirming Ukrainian citizenship and/or granting the right to leave Ukraine and enter Ukraine, a certificate of registration of the person as a citizen of Ukraine is provided (with the exception of cases when the person's parents at the time of his were citizens of Ukraine at birth).

You can register the birth of a child only at the consulate. There, the determination of his origin and the assignment of his surname, first name, and patronymic are carried out.

The application for registration must be submitted immediately, but no later than one month after the birth of the child, and in the case of a stillborn child - no later than three days.

The registration process takes place at the place of birth or at the place of residence of the child's parents or one of them (with a written application). At the same time, in case of illness, death of the parents or for other reasons it is impossible to register the birth - the application can be submitted by relatives or other persons authorized by the representative of the health care institution in which the child was born or is currently.

What is required for registration?

• a document from a medical institution about the birth of a child, passports certifying the identity of the parents;
• application (written or addressed orally) to enter information about the father.

Registration is free, and based on its results, parents are issued a birth certificate.

How to return to the homeland with a child born in the Croatia?

In order for Ukrainians to return home with a child born in the Croatia, they must have with them:

• a document certifying his identity;
• a child's birth certificate issued by a consular institution.

Is the status of a citizen of Ukraine preserved during the birth of a child in the Croatia?

A newborn Ukrainian in the Croatia retains the status of a citizen of Ukraine. Data on citizenship and nationality in the act record of birth and certificate are not filled in, which is why a corresponding entry is made in the column "For marks".

In addition, a person whose parents or one of his parents were citizens of Ukraine at the time of his birth is a citizen of Ukraine. The place of birth of the baby does not affect the possibility of him acquiring Ukrainian citizenship.

There are several steps involved in the process of body repatriation from abroad to Ukraine:

1. Notify the authorities.

The first step of body repatriation from abroad to Ukraine is to contact the local authorities in Croatia, so you can register the death. Ukrainian embassy should also be able to help you in the process of registering the death abroad.

2. Arrange the correct documents.

You’ll need to have all the right paperwork before you can repatriate your loved one home from abroad to Ukraine. If you are repatriating a body to Ukraine for burial or cremation, the documents you will need include:

• Death Certificate.
• Certificate or Affidavit from the local health authorities stating that the cause of death of the individual to be shipped to Ukraine was not a communicable disease or infections.
• A Document about the absence of any excessive objects inside the casket or urn with the ashes.
• The Certificate of Cremation issued be the Funeral home or Cremation office.

All the mentioned documents should be authenticated, legalized and translated into Ukrainian by the certified translator. The originals of abovementioned documents and notarized translations, must accompany the casket containing the deceased, or urn with ashes, to Ukraine.

The passport of the deceased person should be sent to the Embassy of Ukraine along with a notarized and authenticated copy of the Certificate of Death, and a translation from Crotian to Ukrainian. The Embassy is to make correspondent procedures with the passport and can forward it back if it is required to accompany the casket containing the deceased, or urn with ashes, to Ukraine.

The Embassy is to be informed of the date, time, and the place of delivery of the casket containing the deceased, or urn with ashes, to Ukraine. Only the next of kin relatives of the deceased, or persons correspondingly authorized by them, can receive the casket or urn.

3. Transport the deceased to Ukraine.

The casket containing the body, or urn with ashes, must be sealed by the Funeral Home. There are no strict requirements with respect to the urn with ashes; however, the body should be transported in a metal casket, made of zinc-plated steel or tinplate not more than 0,4 thick.

For the air cargo transportation, it is necessary to specify a cemetery in Ukraine as well as Ukrainian Funeral Home which will take care of the casket, or the urn with ashes, in Ukraine. Both are a subject of private choice by the relatives or friends of the deceased person. Source .