If you need emergency help in life-threatening situations, call 112.

Call Medical Helpline on number 116 117 before you go to an emergency clinic. Medical Helpline will give you general information and guidance on health problems that may require a visit to emergency care services. If in need of urgent care, please contact your local health care centre or hospital emergency care unit. In Helsinki, Jätkäsaari health point (Tyynenmerenkatu 6 L3) is open without an appointment for those arriving from Ukraine on weekdays at 8:30–15:30.

Medical services in Finland .

You can call the Global Clinic on 044 977 4547. Volunteer nurse answers the phone and you can get the translator to phone if needed.

You can acess health services, including getting the prescription for the long-term condition, through your reception centre.

All pregnant women are entitled to the services of the maternity and child health clinics. Contact your refugee reception center and they will make an appointment for you. In Helsinki, maternity and child services are available for pregnant women and children under the age of 7 at Helsinki’s Itäkatu Family Centre on weekdays 8:00–14:00, tel. +358 9 310 55530.

Yes, you can receive healthcare services through the reception centres. All people fleeing the conflict will undergo basic health examination and screening for infectious diseases at reception centres and they are entitled to healthcare services deemed necessary.

Minors are entitled to the same healthcare services as local people. Children under 7 years receive health and development screening at child health clinics. Also, vulnerable people (older people, pregnant women, people with disability, people with long-term illnesses, traumatised people) receive the health services they need.

No, once you are registered to a reception centre you are entitled to receive reception services, such as health care services. There is a nurse or a public health nurse at every reception centre. If you need medical help, he or she will send you to a doctor. After you have a home municipality, you can access normal public health care services through public health care centres.

Please note that health insurance is mandatory in all EU countries.

Public health care covers all health care services once you have a home municipality in Finland. The Finnish Social Insurance Institution reimburses part of the cost of visiting a private healthcare provider once you get a permanent residence permit. You do not need an extra private health care insurance if you are entitled to receive public health care services.

Each reception centre has a nurse or a public health nurse, either a social worker or a social counsellor, who will be able to assist.

For urgent psychological help the crisis hotline Mieli is available in Ukrainian (09 2525 0114) and Russian (09 2525 0115). For schedule and further information about the service visit the website in Ukrainian or Russian .